All 2020 adventures have been postponed until 2021
At the start of the year I was optimistic that some trips in the second half of the year would still proceed. However, when I got back from the Stairway to Heaven adventure in Nepal (catching the second last flight out!) in March, I immediately postponed all 2020 trips until 2021.
While some in the industry were still promoting trips and have since closed their doors, I made an early call to stop taking deposits and postpone all 2020 trips. It turned out to be the right decision as it allowed riders to focus on preparing to weather out the storm, travel at home and look forward to 2021.
If you’ve booked a trip for 2020, then your deposit is carried over for a 2021 trip. As these are extenuating circumstances completely out of my control, I am not able to refund deposits and will be providing 100% travel credit. The terms and conditions says “the full value of your deposit will be credited to a future trip to be booked within 12 months of the start date of the initial booked trip” however, I’ve taken advice from WA Consumer Protection. They said they want to see businesses be flexible with their terms and conditions and make an effort to listen to and communicate with reasonable client requests at this time.
In alignment with the above advice, I’ve extended the travel credit indefinitely rather than limit it to 12 months. As per normal, there are no charges or change fees to rebook or swap trips.
Monthly email newsletters will now be quarterly where I will make announcements on future trips and everyone who has paid a deposit will receive an email about the next available trip.
Stay safe and I look forward to riding with you in 2021.
Rex Havoc
Himalayan Heroes : 2021 and Beyond
Doing my part : Rex puts his body on the line
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