I understand that…

  • You participate with Himalayan Heroes on the condition that you have looked at the chosen itinerary and satisfied yourself that you are a competent enough rider to handle the expected conditions.
  • Himalayan Heroes adventures are risky and dangerous and that loss or damage to personal property, injury or even fatality are possible.
  • It is my responsibility to hold appropriate licenses, medical insurances and/or any other personal insurance/s that may be deemed appropriate, while on tour with Himalayan Heroes.
  • While Himalayan Heroes personnel will make every reasonable effort to minimise risks however not all dangers can be foreseen. I accept the fact that, while the tour staff are skilled and experienced, they cannot guarantee my safety as some risks are beyond their control.
  • Himalayan Heroes personnel will handle my belongings and although they will treat it with the utmost care and respect, they will not be responsible for any damage or loss.
  • I am expected to wear the appropriate safety equipment and follow the laws of the country I am riding in. Helmets are mandatory while waterproof adventure boots, protective glove and armoured jackets are recommended.
  • I have a personal responsibility to follow safety guidelines established by tour staff and I will ask for clarification if I do not understand what is expected of me.
  • LEAVING A TOUR MID WAY – I am aware that if I choose not to continue with the tour for any reason, I can discuss this with the Himalayan Heroes personnel and that any decision made will be made at their discretion. I can expect Himalayan Heroes personnel to value my choice and encourage responsible decision-making. I understand that while every effort will be made by Himalayan Heroes personnel to allow me to exit the tour, my choice cannot disadvantage or put other participants at risk.
  • AIRPORT TRANSFERS – Airport transfers by a Himalayan Heroes representative will only be done on the first and last days of the tour unless otherwise arranged. If you arrive before the tour start date or leave after the tour finish date then you are responsible to arrange your own transfer to the airport.
  • BALANCE PAYABLE – A deposit will be collected at the time of booking with the balance to be paid upon arrival in US$ if not beforehand. If the balance has not been received upon the start of the tour, the rider will not be allowed to continue with the tour and will forfeit their deposit.
  • DAMAGE – All other companies collect motorcycle damage security deposits (sometimes up to US$2,000), however Himalayan Heroes does not require you to pay a security deposit. Any damage to the bikes such as bent levers, pegs, handle bars, broken mirrors etc caused while you are in charge of the bike must be paid for. Himalayan Heroes reserves the right to appraise ALL damages and repair costs and bill you accordingly.
  • TIPS – It is customary that I tip the Himalayan Heroes support crew US$100. This will be collected by a representative of the riders and handed over to the senior mechanic at the end of the adventure. The senior mechanic will distribute evenly between the support crew. It generally equates to a tip of less than US$2 per day per crew member.
  • INTOXICANTS – I am not allowed to take intoxicating substances (Alcohol, cannabis etc) and then ride the motorcycle. Save the drinking for after the days ride.
  • UNFORESEEN EVENTS – Our tours are planned several months in advance to avoid adverse climate conditions and/or any political tensions including border disputes. Changes will be made during the tour if your safety is at risk. As your safety is important and takes priority, if any unforeseeable situations arise beyond our control (i.e. landslides, snow pack, earthquake, glacier movement, road works, civil unrest etc), we will make appropriate changes en-route and detour to continue with the adventure. In the unlikely event that this may happen, it will form part of the tour and may incur additional costs that each adventurer will need to cover at their own expense.
  • VISA – You are responsible for obtaining the correct Visa. Please be aware that there are multiple visa types and that if you apply for the wrong one then neither the issuing office or Himalayan Heroes will reimburse you. There are multiple places on our website that will direct you to the correct visa application page and provide correct information. Of course, you can always contact us via phone or email if you need assistance. (eVisa’s are generally NOT accepted)
  • TRAVEL INSURANCE – You must have a suitable Travel Insurance Policy. It is your responsibility to obtain a suitable travel insurance policy covering your personal health, personal belongings and it must cover you whilst riding large capacity motorcycles as a means of transport.
  • EMERGENCIES – Check your insurance policy covers such needs as hospitalisation or repatriation. Sometimes we ride in remote areas and there will be no mobile signal, no satellite phones, no helicopter recovery service and ambulances may not be available.  I understand that in the event of a medical emergency that Himalayan Heroes reserves the right to act on my behalf and seek the appropriate care. That might include but is not limited to, transporting you to the nearest hospital, evacuation, organise domestic flights, notifying next of kin. I will be responsible for ALL costs associated with this care.
  • PREPARATION – Bring copies of your passport, travel insurance, visa and International Drivers License with you. If you lose your original documents, you can at least present a copy to your embassy or consulate while abroad and have replacement or temporary travel documents issued. You could also email these docs to yourself and remember you will have access to these docs on our website with your user name and password.
  • HEALTH & FITNESS – I am sufficiently fit to participate in this tour and agree to notify the tour staff of any changes to my health and fitness, which may occur before and/or during the tour. Should I become ill or injured, I give my consent to the tour staff to provide or arrange for provision of medical treatment or rescue services as they see fit. I agree to pay for any such treatment or medical advice if its not covered under my medical insurance policy.
  • MODEL RELEASE – We’re going to take pictures and video of your adventure. Sometimes you’ll be in those pictures and videos. You give us the right to publish them anywhere including magazines, electronically, social media etc and you aren’t due compensation for appearing in such footage. A bit shy? On the run from Interpol? Told the boss, you’re home sick for a couple of weeks? No problems, let us know and we won’t publish any pics of you. Easy peasy.
  • CULTURE – Although I have my own personal views on race, religion and culture, I am aware that I am a visitor to an amazing country and will treat everyone with the same respect that I wish to be treated with. I am about to undertake an amazing experience with fellow Himalayan Heroes and that this trip may change my view on life. I will learn from and embrace the change.

CANCELLATION & REFUND POLICY

  • Cancellations must be received in writing and emailed to admin@himalayanheroes.com
  • If you cancel your adventure within 14 days of paying deposit, the deposit is 100% refundable.
  • If you cancel your adventure after 14 days of paying the deposit and before 8 weeks of the adventure start date then the deposit is 50% refundable. The remaining 50% is a credit towards a future trip if taken within 12 months of the original adventure start date.
  • If cancelled within 8 weeks of tour commencement date – No refunds. 100% credit towards a future trip if taken within 12 months of the original trip start date.
  • There will be no refund if a person/s leaves the adventure en-route. No credits available.
  • Deposits are transferable so you are free to find a replacement for your place in the tour and have them pay you the deposit you paid to Himalayan Heroes.
  • All approved refunds will only be paid back into the account we received them from. i.e. If a payment was received from a PayPal account, then the refund will only be paid back into the same PayPal account.

WAIVER

  • In consideration of and as part of the payment for the right to participate in the tour arranged for me by Himalayan Heroes, I HEREBY EXPRESSLY AGREE TO BE RESPONSIBLE FOR MY OWN WELFARE AND ASSUME ALL OF THE ABOVE RISKS, INCLUDING BOTH THOSE KNOWN AND UNKNOWN TO ME.
  • I waive any and all claims I may now and in the future have against and release from all liability and agree not to sue Himalayan Heroes, its officers, employees, guides, agents or representatives for any personal injury, death, property damage or loss sustained by me as a result of my participation in my motorcycle adventure with Himalayan Heroes.